Strategies to improve communication between pharmacist and other healthcare professionals

Authors: Alanoud E. Alhumoud, Johara O. Alhomoud, Alya H. Aljahni, Hana A. Albyyaai

Country: Saudi Arabia

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Abstract: Abstract
Background: Integrating pharmacists into multidisciplinary healthcare teams has shown to improve patient care, yet communication barriers between pharmacists and other healthcare professionals remain a challenge. This research aims to identify and analyze effective strategies to enhance communication, thereby promoting collaboration and optimizing medication management.
Methods: A mixed-methods approach was employed, incorporating quantitative surveys and qualitative interviews with pharmacists, physicians, nurses, and other healthcare providers across various clinical settings, including hospitals, community pharmacies, and outpatient clinics. The survey evaluated perceptions of communication practices, barriers to effective communication, and the effectiveness of current strategies. In-depth interviews provided insights into personal experiences and successful communication practices.
Results: A total of 250 healthcare professionals participated in the survey, revealing that 68% identified time constraints and inconsistent communication methods as major barriers to effective collaboration. Key strategies recognized for improving communication included regular interprofessional team meetings (mentioned by 85% of respondents), which would allow for structured case discussions and medication reviews. Training programs focused on communication skills, conflict resolution, and role clarification were considered essential, with 75% agreeing that these initiatives would strengthen teamwork. The use of technology, particularly electronic health records (EHR) and secure messaging platforms, facilitated timely information sharing and clarified medication management responsibilities.
Discussion: The findings highlight the importance of a multifaceted approach to improve communication. Establishing formal communication protocols, fostering a culture of respect, and promoting interprofessional education (IPE) can help break down silos in healthcare settings. Involving pharmacists as essential players in care transitions, medication reconciliation, and patient education enhances their position within the healthcare team.
Conclusion: This study emphasizes the importance of effective communication strategies in closing the gaps between pharmacists and other healthcare professionals. By adopting structured communication practices, providing training, and utilizing technology, healthcare teams can greatly enhance collaboration, leading to improved patient outcomes and fewer medication errors. Future research should focus on assessing the long-term impacts of these strategies on healthcare delivery and investigating scalable models suitable for various healthcare settings.

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Paper Id: 231341

Published On: 2021-01-13

Published In: Volume 9, Issue 1, January-February 2021

Cite This: Strategies to improve communication between pharmacist and other healthcare professionals - Alanoud E. Alhumoud, Johara O. Alhomoud, Alya H. Aljahni, Hana A. Albyyaai - IJIRMPS Volume 9, Issue 1, January-February 2021.

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