Exploring the Effectiveness of Telehealth Platforms in Delivering Diabetes Education During and After the COVID-19 Pandemic

Authors: Alya H. Aljahni, Johara O. Alhomoud, Hana A. Albyyaai

Country: Saudi Arabia

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Abstract: Abstract
Objective: This research aims to explore the effectiveness of telehealth platforms in delivering diabetes education during and after the COVID-19 pandemic, focusing on patient engagement, knowledge retention, and changes in diabetes management behaviors.
Background: The COVID-19 pandemic has markedly shifted healthcare delivery towards telehealth, particularly for chronic disease management. This study investigates how these telehealth platforms have impacted diabetes education, a vital component in the management of diabetes, especially during a time of social distancing and healthcare access restrictions.
Methods: A mixed-methods approach was utilized, combining quantitative surveys and qualitative interviews with diabetes patients who received education via telehealth platforms during the pandemic. The survey assessed participants' diabetes knowledge, self-management behaviors, and satisfaction with telehealth education. Interviews provided deeper insights into personal experiences, challenges, and perceived effectiveness of the telehealth education received.
Results: Preliminary findings indicate that telehealth education significantly improved patient knowledge about diabetes management, with an average increase of 35% in knowledge scores post-intervention. Participants expressed high satisfaction levels (85%) with telehealth platforms, citing convenience and accessibility as key advantages. Qualitative data highlighted challenges such as technological barriers and reduced interpersonal interaction, yet many participants noted that the flexibility of telehealth contributed positively to their educational experience.
Conclusion: The findings demonstrate that telehealth platforms can be effective in delivering diabetes education, offering a viable alternative during and beyond the COVID-19 pandemic. This study emphasizes the need for continued support and refinement of telehealth services to ensure equitable access to diabetes education and effective long-term diabetes management strategies.

Keywords: Telehealth, diabetes education, COVID-19, patient engagement, chronic disease management.

Paper Id: 231342

Published On: 2023-01-10

Published In: Volume 11, Issue 1, January-February 2023

Cite This: Exploring the Effectiveness of Telehealth Platforms in Delivering Diabetes Education During and After the COVID-19 Pandemic - Alya H. Aljahni, Johara O. Alhomoud, Hana A. Albyyaai - IJIRMPS Volume 11, Issue 1, January-February 2023.

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