The Intersection of Nursing, Patient Relations, and Lab Services: Enhancing Workflow in Clinical Settings

Authors: Naif Dhidan AlShammari, Khalid Abdullah AlBedaiwey, Mansour Bakheet AlOtaibi, Marzouq Haief AlOtaibi, Salha Mohammed Hadadi, Ashwaq Turky AlOtaibi

Country: Saudi Arabia

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Abstract: This study investigates the complex interactions between nursing staff, patient relations, and laboratory services in modern healthcare settings, focusing on identifying and optimizing workflow patterns that enhance patient care delivery. This research examines workflow optimization strategies across three major urban hospitals through a mixed-methods approach incorporating both quantitative data analysis and qualitative interviews. The study revealed that integrated communication systems, standardized handoff protocols, and collaborative workflow design significantly improved efficiency metrics while reducing medical errors by 37%. Results indicate that successful workflow enhancement requires a holistic approach considering the interdependent nature of these three crucial healthcare components.

Keywords: Clinical workflow, nursing efficiency, laboratory services, patient relations, healthcare communication, process optimization

Paper Id: 231724

Published On: 2020-02-15

Published In: Volume 8, Issue 1, January-February 2020

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