Perceptions of Job Stress and Burnout among Emergency Medical Service Providers: A Qualitative Study

Authors: Sultan R. Alanazi, Mohammed S. Alshalawi, Bandar K. Albaqami

DOI: https://doi.org/10.5281/zenodo.14382401

Short DOI: https://doi.org/g8vbf4

Country: Saudi Arabia

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Abstract: Background:
Emergency Medical Service (EMS) providers are frequently exposed to high-stress environments, traumatic incidents, and demanding workloads, making them particularly vulnerable to job stress and burnout. Understanding their lived experiences is essential to inform interventions that enhance their well-being and the quality of prehospital care.
Objective:
This study aimed to explore the perceptions of job stress and burnout among EMS providers working in a tertiary hospital, focusing on the factors contributing to these conditions, their manifestations, and the coping strategies employed.
Methods:
A qualitative phenomenological design was used to capture the lived experiences of 15 EMS providers at a tertiary hospital. Data were collected through semi-structured interviews and analyzed using thematic analysis. Four major themes emerged, providing insights into the multifaceted nature of stress and burnout in this workforce.
Results:
Four themes were identified: (1) Sources of Stress, including high workload, long hours, and emotional impact of traumatic cases; (2) Manifestations of Burnout, characterized by emotional exhaustion and depersonalization; (3) Coping Mechanisms, such as peer support, physical activity, and hobbies; and (4) Perceived Organizational Support, highlighting the need for structured debriefing sessions and mental health resources. Participants emphasized the importance of both individual and organizational strategies in mitigating stress and burnout.
Conclusion:
This study underscores the significant impact of job stress and burnout on EMS providers and identifies critical areas for intervention. Addressing systemic challenges, such as inadequate staffing and lack of mental health resources, and fostering a supportive work environment are essential for improving the mental health and professional satisfaction of EMS personnel.

Keywords: Emergency Medical Services, Job Stress, Burnout, Coping Strategies, Qualitative Research, Mental Health

Paper Id: 231818

Published On: 2023-01-03

Published In: Volume 11, Issue 1, January-February 2023

Cite This: Perceptions of Job Stress and Burnout among Emergency Medical Service Providers: A Qualitative Study - Sultan R. Alanazi, Mohammed S. Alshalawi, Bandar K. Albaqami - IJIRMPS Volume 11, Issue 1, January-February 2023. DOI 10.5281/zenodo.14382401

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