Offshoring IT Operations: A Case Study on Best Practices

Authors: Vandana Kumari

DOI: https://doi.org/10.5281/zenodo.14631597

Short DOI: https://doi.org/g8zdsf

Country: United States

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Abstract: The practice of moving business operations to other countries where labor is cheaper has become foundational to modern global economics, not least in IT operations. A proper remote team management system is vital in maintaining the success of offshoring initiatives as challenges with cultural differences, communication barriers become more prominent, and time zone discrepancies and quality control may prevent smooth collaboration. This study explores the best practices in remote team management for offshoring IT operations by delving into key areas like team composition, teamwork, communication techniques, performance management, cultural awareness, and technology infrastructure. This paper explores these trends based on research literature, industry news, and firsthand accounts of companies that have successfully or unsuccessfully outsourced, using this data to offer insights for organizations wishing to optimize their offshoring practices globally in IT and software development terms.

Keywords: Offshoring, Remote Team Management, IT Operations, Labor Cost, Cultural Differences, Communication Barriers, Time zone discrepancies, Team Coordination

Paper Id: 232009

Published On: 2019-10-03

Published In: Volume 7, Issue 5, September-October 2019

Cite This: Offshoring IT Operations: A Case Study on Best Practices - Vandana Kumari - IJIRMPS Volume 7, Issue 5, September-October 2019. DOI 10.5281/zenodo.14631597

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