ERP Implementation Success Framework: Change Strategy and Communications for deploying Enterprise Resource Planning Tools like Workday

Authors: Priyanka Taranekar

DOI: https://doi.org/10.5281/zenodo.14913240

Short DOI: https://doi.org/g854tf

Country: United States

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Abstract: The implementation of an ERP tool such as Workday which spans critical organizational functions such as human resources, finance, and IT, is a transformative journey for organizations. While ERP systems promise enhanced operational efficiency and data integration, their successful deployment hinges on factors beyond technical implementation. This paper explores the critical role that change strategy and communications planning play in ensuring the seamless adoption and sustained utilization of ERP systems like Workday.
Drawing from real-world project experiences and existing literature, the paper highlights how structured change management frameworks, combined with persona-based communication strategies, mitigate resistance, address stakeholder concerns, and drive engagement. It underscores the importance of readiness assessments, stakeholder alignment, and the creation of change networks to build organizational confidence and support.
The paper also examines the measurable impact of robust change strategies, including increased user adoption rates, reduced implementation risks, and improved operational efficiency post-go-live. Furthermore, it identifies key best practices and insights for leaders to navigate the complexities of ERP transformations, ensuring alignment with organizational goals and cultural nuances. By integrating tailored change and communications strategies, organizations can maximize the benefits of ERP systems like Workday, positioning themselves for long-term success in a competitive and dynamic business environment.

Keywords: Organization Transformation

Paper Id: 232013

Published On: 2019-06-05

Published In: Volume 7, Issue 3, May-June 2019

Cite This: ERP Implementation Success Framework: Change Strategy and Communications for deploying Enterprise Resource Planning Tools like Workday - Priyanka Taranekar - IJIRMPS Volume 7, Issue 3, May-June 2019. DOI 10.5281/zenodo.14913240

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